Shipping policy
Thank you for shopping with Ten Thousand Villages Abbotsford! Please read our shipping policy below for important details regarding your order.
Shipping Within Canada Only
At this time, we only ship orders within Canada. Unfortunately, we do not offer international shipping. We ship all orders via Canada Post.
Shipping Costs & Delivery Times
Shipping costs are charged at a flat rate of $20 per order. Delivery times may vary depending on the size, weight, and nature of the items, as well as the delivery location. Please note that shipping rates are subject to change.
Order Processing
We will ship your order within 1-3 business days. Please note that this timeframe is for processing and handling. Delivery times will depend on your location and the shipping method selected.
Returned or Rejected Packages
If a package is rejected or returned to the shipper due to an incorrect address, failure to pick up from a local shipping depot, or any other reason, the customer will be responsible for any additional shipping costs incurred.
If you have any questions or concerns about your order, please feel free to reach out to us at abbotsford@villages.ca. We are happy to assist you.